Receptionist

  • Làn-thìde / Full-time
  • Stornoway, United Kingdom
  • Posted 1 month ago
  • Tuarastal / Salary: Within BBC Banding
  • Cùmhnant / Contract: 9 months
  • Uairean san seachdain / Hours per week: 35 (part-time applications will be considered)

BBC

Job Introduction
The BBC Gàidhlig, Stornoway and MG ALBA office is a busy centre which produces output in radio, television, news and online.

Our Receptionist will be the first point of contact for visitors and telephone callers to our Stornoway site, and will also work across a range of ‘meet and greet’, front of house and other administrative activities. We’re looking for someone with bags of passion and enthusiasm to be the friendly and welcoming face of the BBC in this centre.
Role Responsibility
Excellent customer service skills with the ability to work as part of a team are essential along with being willing and flexible to help colleagues. You’ll ensure that people leave the building with a positive impression of the BBC and MG ALBA.

You will play an important role in developing rapport with our audiences, so a welcoming personality is a must. You’ll have excellent interpersonal skills and a customer-focussed approach to dealing with members of the public. In addition, strong IT, internet and organisational skills are key, and it would be an advantage if you have experience of office systems, telephone switchboards and general office administration.
The Ideal Candidate
Fluency and literacy in Gàidhlig essential.
Good keyboard skills, and knowledge of Microsoft Office including Excel and Word.
Experience of telephone switchboards an advantage.
Excellent communications skills and the ability to influence others.
Team player who can provide valued contributions to the team.
Drive, energy and enthusiasm.
Ability to organise and prioritise variable workload.
Ability to deal with a wide range of people with confidence, tact and diplomacy.
Self-starter, able to work under own initiative.
An interest in the output of BBC Radio nan Gaidheal and BBC ALBA specifically and of BBC Scotland in general.
Health & Safety – DSE awareness;  an awareness of general H&S risks and able to demonstrate good housekeeping.
Package Description
Band: A

Contract type: 9 month fixed term contract/attachment (part-time applications will be considered)

Location: Stornoway

 

Job Introduction
The BBC Gàidhlig, Stornoway and MG ALBA office is a busy centre which produces output in radio, television, news and online.

Our Receptionist will be the first point of contact for visitors and telephone callers to our Stornoway site, and will also work across a range of ‘meet and greet’, front of house and other administrative activities. We’re looking for someone with bags of passion and enthusiasm to be the friendly and welcoming face of the BBC in this centre.
Role Responsibility
Excellent customer service skills with the ability to work as part of a team are essential along with being willing and flexible to help colleagues. You’ll ensure that people leave the building with a positive impression of the BBC and MG ALBA.

You will play an important role in developing rapport with our audiences, so a welcoming personality is a must. You’ll have excellent interpersonal skills and a customer-focussed approach to dealing with members of the public. In addition, strong IT, internet and organisational skills are key, and it would be an advantage if you have experience of office systems, telephone switchboards and general office administration.
The Ideal Candidate
Fluency and literacy in Gàidhlig essential.
Good keyboard skills, and knowledge of Microsoft Office including Excel and Word.
Experience of telephone switchboards an advantage.
Excellent communications skills and the ability to influence others.
Team player who can provide valued contributions to the team.
Drive, energy and enthusiasm.
Ability to organise and prioritise variable workload.
Ability to deal with a wide range of people with confidence, tact and diplomacy.
Self-starter, able to work under own initiative.
An interest in the output of BBC Radio nan Gaidheal and BBC ALBA specifically and of BBC Scotland in general.
Health & Safety – DSE awareness;  an awareness of general H&S risks and able to demonstrate good housekeeping.

Airson tagradh a dhèanamh, tadhail air an duilleag seo
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