Education Engagement Lead (Scotland)

Do you understand learning and teaching? Are you an organised and confident individual interested in supporting teachers in delivering impact in classrooms across Scotland?

Giglets, a multi-award-winning EdTech company, has an exciting opportunity for a talented and enthusiastic Education Engagement Lead based in Scotland. Having won the Scottish Digital Business Award for Education and Training previously, the company is working with the best in the industry and over 500 schools throughout the UK. Giglets is at the forefront of the EdTech sector.

The business’s main product is a web-based platform delivering world-class literacy and language resources designed to engage learners, support educators and involve parents.

As the ideal candidate, you will be an experienced educator with a passion for training and support. You’ll have a keen eye for detail and understand the importance of customer service. The ideal candidate will be a clear verbal and written communicator in English and Scottish Gaelic. A UK driving license is essential.

Excellent customer support skills are vital as you will be engaging with valued customers and partners. You will support the Head of Education Engagement and local business development teams. You will have responsibility for arranging and delivering training, managing ongoing relationships and supporting stakeholders both for English medium and Gaelic medium schools.

Offering a competitive salary and benefits, this role is full-time and permanent.

Applications from those interested on a part-time basis will also be considered. The role is primarily based within the company offices in Kilmarnock, but the role includes working from home opportunities and will take the successful candidate to schools throughout the central-belt and, on occasion, further afield. Benefits include an enhanced company healthcare policy and 28 days of paid holiday.

If this sounds like an exciting opportunity, please get in touch now. We are waiting to hear from you!

Role Responsibilities:

• Build positive and effective relationships with stakeholders in the education sector to establish training and support needs.
• Deliver engaging and high-quality training to stakeholders and plan for and develop additional training and support materials as required.
• Support the development and delivery of online and in-person events for customers with a product and curriculum focus.
• Work with the broader Education Engagement Team to develop and deliver initiatives that support customers.
• Support teachers with in-person, email and phone queries.
• Support the business and team with admin related tasks including, for example, invoicing and event set up.
• Accurately maintain training and customer records.
• Evaluate and improve offerings as part of ongoing development work.

As Education Engagement Lead, you will:

• Be fluent in Scottish Gaelic and a confident communicator in the language.
• Have experience working as a primary teacher in Scotland with a good understanding of Curriculum for Excellence.
• Have experience of curriculum leadership or management in school with literacy or digital learning preferred.
• Have excellent organisational and communication skills.
• Be confident working independently and as part of a team, both in person and in remote situations.
• Be competent in using ICT and proactive in developing new skills.
• Be a detail-oriented individual who is enthusiastic about supporting pupils, teachers and schools throughout the country.

Start date 1st April, although this is flexible.

CVs and cover letters should be submitted via Indeed here.

Any questions can be directed to support@giglets.com